Delivery & Return
Free delivery available on 50,000s of products. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
Three different shipping options will be available from Rigzone Digital Store.The first is Rigzone's own logistic delivery, which is comparatively more affordable, quick, and safe.The second one will be delivered in three to five working days in collaboration with DHL and DTDC logistic partners.Our own deliveries often arrive in less than 24 hours, depending on the distance you reside and the day you made the order.You also have the option of paying cash on delivery if you live in Kerala.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Before you make the purchase order and delivery place,Kindly contact our customer care for further assistance and support
Exchange or Return of Goods
If the product is not of good quality, the buyer has the right to terminate the contract concluded at a distance within 7 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged, or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the Rigzone Digital store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the products will be returned within the terms established by the current legislation
FAQs
You will need to wait a minimum of three to five business days after placing the order.You can get in touch with our logistic partner at any time if you choose to use our store's own.If not, the business will issue you a tracking receipt.You may follow along from your end as well, and we'll keep an eye on things until the delivery is finished.
Should you want to use Rigzone's own logistics partner, delivery will occur on public holidays as well.If not, it will undoubtedly affect your delivery.but don't worry, it will arrive the next day.
We do ship to every Indian postcode.If you are a visitor from outside of India, the delivery will not take place.
Only if you choose our company's logistic option will next-day delivery be available, albeit it will depend on your pincode's radious range.The delivery will take no more than two business days to finish.If you are a Keralian, you will receive the delivery the next day.
That is not required; on your behalf, friends or relatives may pick up this order in your honor.Please take notice that you always bear responsibility.
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Rigzone Shipping
Subject: Ensuring the Utmost Safety in Shipping Your Apple Products
Dear Valued Customer,
We understand the significance of your Apple products and the importance of their safe and secure delivery. At rigzone digital store , we prioritize the safety of your purchases from the moment you click 'buy' until they arrive at your doorstep. Here's a brief overview of the measures we take to guarantee the safety of shipping Apple products:
1. **Premium Packaging:**
Our packaging team takes great care to use premium materials designed to protect your Apple products during transit. Custom-fit boxes, bubble wrap, and additional cushioning are employed to ensure that your devices, accessories, or any other Apple-related items arrive in pristine condition.
2. **Special Handling for Fragile Items:**
Apple products, often characterized by sleek designs and delicate components, receive special attention. Fragile items such as iPhones, iPads, and MacBooks are handled with extra care throughout the packing and shipping processes.
3. **Trusted Shipping Partners:**
We collaborate with reputable shipping partners known for their reliability and commitment to safe deliveries. By entrusting your Apple products to established carriers, we can monitor the progress of your shipment and minimize the risk of mishandling during transit.
4. **Secure Tracking and Timely Updates:**
Once your order is dispatched, you'll receive a tracking number that allows you to monitor the journey of your Apple products in real-time. Our system provides timely updates, ensuring you are informed about the current status of your shipment and its estimated delivery date.
5. **Insurance Coverage:**
To provide an extra layer of protection, all shipments of Apple products are insured. In the rare event of any unforeseen circumstances during transit, you can rest assured that your purchase is covered, and we will work swiftly to resolve any issues.
6. **Customer Support:**
Our dedicated customer support team is available to address any concerns or inquiries related to your shipment. If you have specific delivery instructions or encounter any issues, our team is ready to assist and ensure a smooth resolution.
7. **Environmentally Conscious Practices:**
We are committed to sustainability. Our packaging materials are not only designed for protection but are also environmentally friendly. We aim to reduce our ecological footprint while maintaining the highest standards of safety.
Your satisfaction and the safety of your Apple products are of utmost importance to us. If you have any questions or require further assistance, please don't hesitate to reach out to our customer support team.
Thank you for choosing Rigzzone. We look forward to delivering your Apple products safely and securely.
